Do you accept medicare?
Unfortunately we do not accept medicare at this time.
Do I have to pay sales tax?
Yes. Because we have a physical presence in every state, sales tax must be applied to all sales.
How can I pay for my order?
Bue accepts all major forms of credit card, Amazon Pay, Paypal and Apple Pay.
Can I order over the phone?
Yes. We’d love to hear from you. Please call 800-256-3907.
The Shower Chair
How do I know if the Bue Shower Chair will fit in my shower?
The Bue Shower Chair is meant for the shower and does not fit in bathtubs smaller than 25 inches in width.
What is the cost of shipping?
We offer free ground shipping to all 50 states in the U.S.
How long does it take to receive my item?
In general you can expect to receive your Bue Shower Chair in 3-6 days, however, please give additional time due to shipping delays related to COVID-19.
How easy is it too adjust the height?
The Bue Shower Chair adjusts easily. To learn how, please see the user manual here.
Is the Bue Shower Chair waterproof and rustproof?
Yes. The Bue Shower Chair is both waterproof and rustproof.
How much does the Bue Shower Chair weigh?
The Bue Shower Chair weighs 11.6 pounds (5.25 kg).
Do I need to assemble the chair?
Your Bue Shower Chair arrives fully assembled and folded. To use the chair, please follow the instruction manual to unfold your chair.
How do I clean the Bue Shower Chair?
Just use mild detergent and a soft cloth to clean your Bue Shower Chair.
How do I know if the shower chair accommodates my height and weight?
The Bue Shower Chair can accommodate various heights and is adjustable. It can accommodate heights from 5’0” to 6’4”. The Bue Shower Chair can accommodate up to 350 lbs and weighs only 11.6 pounds (5.25 kg).
Where should grab bars be installed?
The ADA recommends to install two grab bars on the back wall of the shower. One would be installed 8 to 10 inches from the edge of the tub and the other grab bar should be installed parallel to it 33 to 36 inches from the base of the tub.
What size grab bar do I need?
Choose a grab bar 18 inches long or longer for vertical placement at the edge of the tub. Choose a grab bar 32 inches long or longer for a horizontal bar.
How much is shipping?
Shipping for all orders under $50 is a flat rate of $10. Shipping for all orders over $50 is free in the U.S.
How much weight can the grab bar hold?
ADA compliant grab bar supports up to 350 pounds when properly installed.